FREQUENTLY ASKED QUESTIONS
BOOKING
& PAYMENT
How far in advance should I book?
We open our books 12 months in advance. Minimums apply to all Fridays and Saturdays. Those who wish to book for the full day or buy out the weekend will be able to book ahead of the 12 month window.
How do I reserve the date?
A signed contract and $500 retainer is required to reserve your date. All dates are considered available until these items are received. The retainer will be put towards your final bill and is non-transferable and non-refundable. No holds are given. An inquiry is not a hold.
Do you hold dates?
No. We will not hold a date with out a signed contract and deposit.
Are there minimums?
SHANNON: Fridays + Off Peak Saturdays: Half Day Booking // Peak Saturdays: Full Day
BRIDAL TEAM: Bride + 5 Minimum (or dollar equivalent)
ADDITIONAL ARTIST: 5 Service Minimum (or dollar equivalent)
Can I add more services later?
You are guaranteed the number of services included in your agreement. Additional services are subject to the discretion and availability of the artist and the team. Adding one or two services is typically not a problem, but more may require additional artists (if they are available).
Shannon’s service maximum is 7 total applications.
Can I add services same day?
Additional services are subject to the discretion and availability of the artist and the team. A $50 fee will be added to any service added the day of the event. We reserve the right to refuse service add-on services.
Can I remove services?
The cancellation policy also includes individual services and may require partial payments as outlined in the cancellation policy payment terms.
Service minimums apply to every booking no matter the service number.
What payment do you accept?
Zelle is preferred. Other forms of payment are subject to processing fees.
When is my bridal preview?
In our experience, booking this appointment 2-4 months before the wedding day is most beneficial as you have a clearer vision and details are falling in place. Previews will not be held on Saturdays. You will receive a link with availability so you can book an appointment that fits into your schedule.. Other arrangements can be made based on availability.
Your preview is not guaranteed to line up with a special event.
Where is my bridal preview?
Previews are held at Shannon’s Lincoln Park Studio. (Armitage + Fremont)
Do you provide services for large parties?
Of course! Each artist can take up to 8 applications. Additional artists are available for larger parties as long as the booking minimum is met for each artist. There is a 5 service minimum per additional artist. Shannon works with a select group of talented + vetted makeup artists. To guarantee your artists, they must be secured at time of contract.
Do you travel?
Yes! We will travel near and far to our brides. Travel fees depend on location. Destination wedding? We have been lucky enough to glam multiple brides coast to coast and Mexico, Hawaii + Italy. Please ask about destination wedding offerings.
What about touchups?
Each booking includes 15 min of touchups immediately after services are complete. If you would like to add additional coverage, this must be booked in advance and ideally at time of contract. Touchup coverage is booked hourly and charged as outlined in the pricing sheet. If there are multiple locations, travel and parking fees will be applied as necessary. Touchup coverage must be secured no later than 3 months before the event date.
Rehearsal Dinner Makeup
Our team prioritizes our contracted weddings. Because of this, we will only book rehearsal dinner makeups 2 months in advance (to allow for timelines to finalize).
If you would like to lock services with your artist in earlier, you are welcome to contract your artist for their service minimum for that day.
BILLING
When is final payment due?
You will receive your final invoice 2 weeks prior to your wedding date - once timelines have been finalized. Payment must be received no later than 7 days prior to your event date.
Are there late fees?
A $50 late fee will be added each day after the event date that payment is not received.
Can I send a check?
We must be notified in advance if paying by check. The check must be mailed and in our posession no later than one week in before the wedding date.
BEAUTY
What products do you use?
Shannon and her team use a variety of luxury, professional, and more common brands that are designed to give long lasting results and photograph beautifully. If you look through our kit, you will find brands you may have not discovered yet as well as some of your long-time favorites:
Armani, YSL, Dior Face Atelier, Haus Labs, Hourglass, Charlotte Tilbury, M.A.C., Urban Decay, NARS, Kevyn Aucoin, Victoria Beckaham, Westman Atelier, Anastasia Beverly Hills, Benefit, Makeup Forever, Glossier, Patrick Ta, Makeup by Mario, Saie, Tom Ford, Ilia (and many more).
If you require special acommodations (allergies etc) - please notify your artist well in advance so we can best acommodate you.
How long does each service take?
Bridal Look 60 Min
Lash Application 7-10 Min
Bridal Party 40 Min (minimum)
Bridal Preview 90 Min per look
This is our core timing structure. We may advise for adjustments based on a client’s individual needs.
Are lashes included?
Yes. If you are booked for a full-face makeup look, lashes are included. Others not receiving makeup services have the option to add lashes at $25/application.
What kind of lashes do you use?
We use a variety of lashes and custom tailor each lash application to the client’s desired look and eye-shape. This may include individuals, strips, trios or a combination of all three. Lashes are one of our favorite things to customize.
What if I don’t want lashes?
No problem. Your artist will give you a look you are comfortable with and maximize the lashes you have.
What is the best way to battle tanlines?
Don’t get them! Keep your neckline of your dress in mind while frolicking in the sun. There is no great way to cover tan lines without adding makeup to most of your upper body.
Do you do body makeup?
With every bridal makeup, we will conceal minor blemishes and highlight the decollatage and arms (if neckline of dress allows). This is not included in bridal party services.
Additional services (ie tattoo cover up, body coverage) will require additional time, special product and be subject to additional charges.
We must be notified in advance if any of these additional services are required. Otherwise we will not be responsible for them.
Flower Girls
For flower girls, we do not charge to apply blush and lip gloss. Anything we can do in 3 min or less to make them feel special and included. We do not work this into the timeline and is typically done once all services have completed.
Junior Bridesmaids
20min: One shade shimmer eye shadow, mascara, blush + lip gloss.
Any makeups that require foundation + complexion products, eyes, cheeks + lips are considered a full makeup application and will be charged accordingly.